Cancellation policy and sample cancellation form

The following cancellation policy applies exclusively to consumers (see I. of the General Terms and Conditions).

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Uberto GmbH, Berger Str. 2, 59609 Anröchte, info@uberto.de , telephone: 49 (0) 2947 - 989878) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

--End of cancellation policy--

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

• for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
• for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
• for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the trader has no influence,
• for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts

The right of withdrawal may expire

• for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
• for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,
• for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery − for the supply of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

Sample cancellation form

If you wish to cancel the contract, please fill out this form and return it.

To [Uberto GmbH Berger Str. 2, 59609 Anröchte, info@uberto.de , Telephone: 49 (0) 2947 - 989878]:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase

the following goods (*)/ the provision of the following service (*)

• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if notification is made on paper)
• Date

_______________

(*) Delete as appropriate.